1. Introduction
Jupiter LED Lighting ("we", "us", or "our") is a family-owned manufacturer and retailer of commercial, industrial, medical, and off-road LED lighting products, located in Castle Rock, Washington. This Privacy Policy explains what information we collect when you visit our website (jupiterledlighting.com), place an order, or contact us, and how we use, store, and protect that information.
By using our website, you agree to the practices described in this policy. Please read it carefully. If you have any questions, you can reach us at any time using the contact information at the end of this page.
2. Data We Collect
Order and Purchase Data
When you place an order on our website, we collect the information needed to process and fulfill it, including your name, billing and shipping addresses, email address, phone number, and order details. Payment information is collected and processed securely by our payment processor; we do not store your full card number on our servers.
Quote and Contact Form Data
When you request a quote, use our contact form, or email us directly, we collect your name, email address, phone number (if provided), and the contents of your message. We use this information to respond to your inquiry.
Account Data
If you create an account on our website, we store your name, email address, shipping address(es), and order history so you can manage your account and track your orders.
Usage and Technical Data
When you visit our website, we may collect technical information such as your IP address, browser type, device type, pages visited, and referring pages. We use this information to keep the website secure, diagnose issues, and understand how visitors use the site.
Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us analyze how visitors use the website. The information generated about your use of the website (including your IP address) is transmitted to and stored by Google on servers in the United States. Google may use this information to evaluate your use of the website, compile activity reports, and provide other analytics services.
3. Embedded Content
Some pages on this site may include embedded content, such as videos or social media feeds. Embedded content from other websites behaves in the exact same way as if you visited the other website directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
4. Cookies
Necessary Cookies
Necessary cookies are used on this website for all visitors. These cookies are essential for the website to function properly — for example, to keep your shopping cart contents and to process your order — and cannot be turned off. Your shopping cart contents are also stored locally in your browser.
- Shopping cart — Keeps track of the items in your cart so nothing is lost between visits.
- Session — Maintains your session state, including authentication and order details, while you shop and check out.
- Site preferences — Remembers preferences such as your saved wishlist.
Analytics Cookies
We use cookies set by Google Analytics to understand how visitors use our site so we can improve it. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.
Managing Cookies
You can control and delete cookies through your browser settings. Please note that blocking certain cookies may prevent parts of the website — such as the shopping cart — from working correctly.
5. How We Use Your Data
We use the information we collect for the following purposes:
- To process and fulfill your orders, including shipping and delivery
- To respond to quote requests, questions, and support inquiries
- To manage your account and order history
- To send you important updates about your orders
- To improve our website, products, and services
- To prevent fraud, maintain security, and comply with legal obligations
We do not sell or rent your personal data to third parties, and we will not send you marketing communications unless you have opted in to receive them.
6. Who We Share Your Data With
We do not sell or rent your personal data to third parties. However, we work with service providers who process data on our behalf to operate the website and deliver orders:
- Payment processors — To process secure card payments for your orders.
- Shipping carriers — To deliver your orders, we share your name, shipping address, and phone number with carriers.
- Web hosting provider — Which hosts our website and its database.
- Google Analytics — Which provides website usage analytics, as described in Section 2.
These third parties are limited in their use of your personal data and may not use it for purposes other than providing services to us.
7. How Long We Retain Your Data
We retain personal data only as long as necessary to fulfill the purposes for which it was collected. Order records are retained to satisfy legal, tax, and accounting requirements (for example, a minimum of seven years for sales tax records). Quote requests and support correspondence are retained for as long as needed to provide service and respond to inquiries. If you leave a comment on our site, the comment and its metadata are retained so we can recognize and approve follow-up comments automatically.
8. Security Measures
We take the security of your personal data seriously. We protect the website and your data using appropriate technical and organizational measures, including:
- SSL/TLS encryption for data transmitted to and from the website
- Secure, PCI-compliant processing of payment data by our payment processor
- Access controls restricting personal data to staff who need it to serve you
- Regular software and security updates
While no method of transmission over the internet is completely secure, we work to protect your information and encourage you to use a strong, unique password if you create an account.
9. Your Rights
Access, Correction, and Deletion
You have the right to access the personal data we hold about you, to correct inaccurate information, and to request that we delete your personal data. You can update your account information directly through your account settings, or you can contact us and we will assist you.
California Residents (CCPA)
If you are a California resident, you have the right to know what personal data we collect, to request deletion of your personal data, and to opt out of the sale of your personal data. We do not sell personal data. To exercise any of these rights, contact us using the information below.
European Economic Area (GDPR)
If you are located in the European Economic Area, you have the right to access, rectify, or erase your personal data, to restrict or object to its processing, and to receive a copy of it in a portable format. To exercise any of these rights, contact us using the information below.
10. Third-Party Websites
This website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policy of every website you visit.
11. Legal Disclosure
We may disclose your personal data if required by law, regulation, or legal process, or if we believe in good faith that disclosure is necessary to:
- Comply with a legal obligation or a request from law enforcement
- Protect and defend our rights, property, or safety
- Prevent fraud or address security issues
- Protect the personal safety of users or the public
12. Children's Privacy
Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically to stay informed about how we protect your information.
14. Contact Us
If you have questions about this Privacy Policy or would like to exercise any of your data rights, please contact us:
- Email: orders@jupiterledlighting.com
- Phone: +1 (800) 518-4070
- Address: 38 Cowlitz Street W 223, Castle Rock, WA 98611